This Private Policy Modified on 22nd/Aug/2021
Welcome to Epic Health Coaching, your privacy is of the best importance to us. We recognize your rights and we’re careful to shield your individual rights in operating our Services.
1). Information We Collect
Personal information refers to any facts that isn’t anonymized and can be used to become aware of a actual life individual. We collect the following data while you use our Services:
- Visitor Information: When you visit our website, we collect wellknown analytics which include visitor IP addresses, browsing behavior, browser history, and device info.
- Contact Information: When you subscribe to our e-mail e-newsletter, we collect your electronic mail address to send you our newsletter.
- Payment Information: When you purchase our services or products, we accumulate facts had to process the price, consisting of your name, electronic mail, and monetary statistics like credit score card statistics.
- Communications with Us: When you contact Epic Health Coaching which includes through our contact form, social media, or e-mail, or publicly share about Epic Health Coaching, we gather records about the conversation and any information you could provide.
- Coaching Information: When you sign up for our 1-1 Coaching, we collect records had to deliver the carrier, together with your past experience with the subject and different details you share. The coaching dialogue is recorded in a text log. We do not file any audio or video. This is used as a report of the provider rendered and as a reference for follow-up calls.
- Other Information: You may additionally in any other case select to provide us data while you behavior a search, reply to surveys, post blog comments, publish on our boards, or use other capabilities of our Website.
2). How the Information is Used
We use the personal information for the subsequent functions:
- With your consent, to send you our newsletters.
- To bill you in your purchases and to deliver the services or products you purchase. When you sign on for Live Courses, we provide route recordings for individuals to study the classes. We might also submit direction interactions as a part of the course content. Our criminal grounds for processing are the overall performance of an agreement with our customers and where essential, to conform with legal obligations.
- To communicate with you when you contact us or to observe up on an issue out of your use of our products or services. Our legal grounds for processing are your consent and in which important, the overall performance of our agreement with you.
- To provide, enhance, and develop products and services. We have to look at your comment to recognize how we can improve our Services. We answer the questions sent to us on our Website to assist customers with similar issues. We can also use the information accrued from our courses to improve our guides and broaden new Services. Our felony ground for processing is our legitimate interest in enhancing our Services, developing new Services, and supporting different Epic Health Coaching users.
- To number the price of our Services. We may additionally feature superb comments or user differences on our Website along with your name, comment, and accompanying data which include your profile image. Our legal ground for processing is our legitimate activities in developing our commercial enterprise and promoting our Services to other Epic Health Coaching users.
3). Sharing and Disclosure
We place a totally excessive regard for your privacy, and take care not to share your private information with all and sundry. However, there are instances while your information could be shared with others:
- With Your Consent: There are certain forms on our website where we invite users to put up questions or comments. You take into account that the information that you submit through these form can be republished on our Services, absent e-mail address.
- Part of Course Content: All direction interactions are considered part of our Course Content and may be used as content in a cutting-edge or future path. This consists of what you share for the period of the live webinars, your e mail interactions with us, and your direction forum discussions. Your email address is in no way posted.
- With Service Providers: To offer our Services, we use a varieties of service provider. These services provider and contractors help us with certain potentiality, which include to (a) provide website analytics, (b) process and satisfy our consumer orders, (c) supply our publication service, (d) provide our path portal for our courses, (e) host our stay webinars, (f) maintain our servers, and (g) secure our information. We require them to admire the safety of your personal info and to treat it according with the law, and to process your personal information for distinctive functions and according with our commands.
- Information Shared with Third Party Users: You remember that while you share your private information with third parties through our Services, this facts can be visible, heard, amassed, and utilized by other people except us. For example, while you submit on our website comment sections, other traffic can see your remarks and data you offer. When you share in our live webinars, other direction individuals can also read and hear what you share. Further to that, route interactions may be included as content material in future courses. Information shared on public pages along with our Website and social media pages may be indexed by search engines and stored via net archival bots. We do not control such engines and bots, and they’ll use caches containing your facts, including outdated information. We take care to offer a safe environment for you while using our Services but we cannot be held responsible for what third party may also do with this records and any third party use and misuse of this statistics.
4). Information Storage
To offer you with our Services, we can also gather, save, process, and transfer information in locations around the world, consisting of outside your home country. Our provider carriers can be positioned interior or outside of the European Economic Area (“EEA”). In particular, our service companies are based in the United States, Europe, Israel, New Zealand, and Singapore and other part of world. Our contractors can be located around the world. As such, the information provided to us is transferred to and saved in those nations.
Where we switch, save, and system your private information outdoor of the EEA, we’ve ensured that appropriate safeguards are in area to ensure a good enough degree of information protection, such as certification below an authorized certification mechanism (like the EU-US Privacy Shield Framework) or compliance with an authorized code of behavior authorized by a supervisory authority.
We have in place security measures to prevent your personal facts from being by accident lost, used, altered, disclosed, or accessed without authorization. Some of these measures include safety against brute-pressure attacks, firewalls, and information encryption. We restrict access to private information to trusted contractors who want this information to carry out their work with us, and they’ll simplest manner your private information based on our instructions.
However, no system is impenetrable. We cannot guarantee the safety of our website and databases. We cannot guarantee that any statistics sent to and from us will not be intercepted while transmitted over the internet. Epic Health Coaching will not be held responsible for any loss to you or any third party arising from any unauthorized access to, loss, misuse, or alteration of the facts.
6). Your Choices
You can also manage your information in diverse ways, without limitation:
- You can also change your electronic mail registered in our email newsletter by clicking on the “replace” link at the bottom of every publication.
- You might also choose out of our newsletter with clicking the “unsubscribe” hyperlink at the lowest of every newsletter. If you acquire our Premium Products or Live Courses, you could continue to obtain transaction messages related to your purchase.
- You might also save you tracking of your opens and clickthroughs of our newsletter mailings by opting not to load pictures to your electronic mail consumer.
- If you bought our products or services, you can update your buy information by contacting us. You may additionally replace your account facts with logging into the portal.
- You might also use a fake name while use of our Services.
- You may additionally choose out of taking part in the interactive areas of our Live Courses consisting of the text chat, audio sharing, and discussion forums.
- You may cancel your account to our address portal. Note that you may not be able of get access to the path you purchased when you cancel the account.
- You can also disable cookies on your browser before the use of our Services.
Please note that doing a little of the above movements will limit your experience of our Services. For example,
- Opting out of our e-newsletter will save you from receiving our internet site updates, different messages not published on our website, and path offers.
- Disabling image loading to your electronic mail consumer can also cause your email subscription to be flagged out as inactive and scheduled for deletion without warning. It additionally prevents us from sending you more mailings. It can also cause you to receive replica mailings as certain newsletters can be re-sent to subscribers who’ve not interacted with them but.
- Disabling cookies can also purpose our Services no longer to characteristic optimally, together with having to again and again log in to get admission to our path content or repeatedly seeing content material most effective supposed appear as soon as, which includes sure popups or alerts.
- Not interacting with our Services together with not posting feedback and not engaging with other participants in our live publications will restrict the cost you can get from such Services.
7). Data Retention
We retain your personal records for as long as essential to meet the functions we amassed it for, which includes for the purposes of pleasurable any legal, accounting, or reporting necessities.
8). EU Residents: GDPR
If you are living in the EU, you can request for a report of the personal information we preserve about you. There may be a price for each report request (not more than £10). We may additionally request proof of identification to confirm your identity and additional facts to procedure the request. We will offer you with a duplicate of the personal information we preserve about you not a couple of month after receiving a valid request. We can refuse to conform with an access to request if it’s far glaringly unfounded or excessive.
If you not need us to apply your personal information, you may request that we erase your private data with us. We will act upon the request in one month of receipt of a valid request. In certain instances, it can take us longer than a month if the request is complicated and there can be a price concerned, in which case we are able to notify you. We can refuse to comply with an erasure request if it’s far obviously unfounded or excessive.
Please note that if you have bought any access to our Services, you will lose all right of access to upon erasure. Additionally, please word that in a few instances, we may preserve facts for limited intervals for valid enterprise or felony reasons. For example:
- We may also keep some of your information for accounting compliance.
- We may additionally hold some of your facts for fraud prevention. For example, if we’ve terminated a person’s access to our Services for fraud, we may also maintain records about him/her to save you get right of access to in the future.
- Information that you have shared with others (e.g. Blog comments, in the course of webinars) may also stay seen via our Website and guides, even after your information is removed. However, attribution of such information to you will be eliminated.
- Our Services use backup systems to save you unexpected information loss. Residual copies of your private facts may remain on such structures for a restricted time frame.
- We may additionally anonymize your private information for legal, record, or enterprise functions, wherein case we may additionally use this records indefinitely without similarly notice to you.
Please observe that elimination or amendment of any information from our Services does not represent its removal from the net, as other web sites and serps may additionally have copied the content. We are not answerable for records held through these third party websites and search engines like google and also you need to contact those third party web sites and engines like google for the removal of your records from their services.
9). Third-Party Links
Our Services may additionally encompass links to third party web sites or services, including third party plugins, third-party packages, or co-branded offerings. An example is embedded videos from YouTube. Clicking on those links or allowing the ones connections may allow third party to collect or share data about you. We do not control those third party web sites or offerings and they have their personal rules about the collection, use, and disclosure of data. We encourage you to examine the private policy of different web sites you go to.